Billing & Subscription Terms
Effective Date: July 23, 2025 | Version 1.0
Subscription Plans
| Plan | Monthly | Annual | Tokens/Month | Users |
|---|---|---|---|---|
Free |
$0 | $0 | 10,000 | 1 |
Pro |
$49 | $490 Save $98 |
150,000 | 1 |
Team |
$199 | $1,990 Save $398 |
500,000 | 5 |
Growth |
$399 | $3,990 Save $798 |
1,000,000 | 10 |
Scale |
$999 | $9,990 Save $1,998 |
2,500,000 | 25 |
Enterprise |
Custom | Custom | Unlimited | Unlimited |
Payment Processing
Merchant of Record
All payments are processed by Paddle, our trusted payment partner
Tax Handling
Paddle automatically calculates and remits all applicable taxes
Payment Methods
Credit/debit cards, PayPal, wire transfers (Enterprise only)
Pricing Display
All prices exclude applicable taxes unless stated otherwise
Billing Cycles
Monthly Plans
Billed on the same day each month
Cancel anytime before renewal
No long-term commitment
Annual Plans
Billed once per year
Save 2 months compared to monthly
Price protection for 12 months
Token Usage & Billing
How Tokens Work
Tokens are consumed for AI-generated content
Different features consume different token amounts
Token allocation resets monthly (no rollover)
Real-time usage tracking in dashboard
Overage Charges
$0.02 per 1,000 additional tokens
Billed at end of billing cycle
Email alerts at 80% and 100% usage
Service continues uninterrupted
Plan Changes
Upgrades
Take effect immediately
Prorated charge for current period
Token limit increases instantly
Access to advanced features
Downgrades
Take effect at next billing cycle
No refunds for current period
Ensure usage within new limits
Some features may be restricted
Cancellation Policy
Cancellation Process
Cancel anytime from billing settings
Access continues until period ends
Export your data before cancellation
Receive confirmation email
Refund Policy
14-day money-back guarantee
Full refund if under 1,000 tokens used
No partial refunds after 14 days
Contact support for exceptions
Free Trial Terms
Enterprise Plans
Custom Solutions for Your Organization
Tailored plans for teams with advanced needs and higher usage requirements.
Unlimited tokens available
Unlimited team members
Priority processing
Dedicated account manager
Custom invoicing (NET 30/60)
API access & integrations
Additional Terms
Billing Support
Zencraft Consultancy Private Ltd.
19, KailashDhara, R B Mehta Marg
Ghatkopar East, Mumbai 400077
Maharashtra, India
Email: billing@gixo.ai
Support: support@gixo.ai
