Terms of Service

Effective Date: July 23, 2025 | Version 1.0
1. Agreement to Terms

By accessing or using Gixo.ai (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you do not have permission to access the Service.

These Terms constitute a legally binding agreement between you and Zencraft Consultancy Private Limited ("Company," "we," "us," or "our") concerning your use of the Service.

2. Service Description

Gixo.ai is an AI-powered content operating system that provides:

AI-assisted content generation for blogs, social media, emails, and presentations

Brand voice analysis and application (Content DNA)

Document export capabilities (PDF, Word, PowerPoint)

Multi-language support and translation services

Team collaboration features (on applicable plans)

Integration with various AI providers for optimal content generation

3. User Accounts
3.1 Account Creation

You must provide accurate and complete information

You must be at least 18 years old

You are responsible for maintaining account security

One person or legal entity may not maintain more than one free account

3.2 Account Security

You are responsible for all activities under your account

You must notify us immediately of any unauthorized use

We support passwordless authentication via passkeys and OAuth providers

You must not share your account credentials

4. Acceptable Use

You agree NOT to use the Service to:

Violate any laws or regulations

Infringe on intellectual property rights

Generate harmful, offensive, or misleading content

Attempt to bypass usage limits or security measures

Interfere with or disrupt the Service

Create content that promotes violence, discrimination, or illegal activities

Use the Service for spam or unsolicited communications

Reverse engineer or attempt to extract source code

5. User Content
5.1 Your Content

You retain ownership of content you create using the Service

You grant us a license to process and display your content within the Service

You are responsible for ensuring you have rights to any content you upload

We may remove content that violates these Terms

5.2 AI-Generated Content

Important considerations for AI-generated content:

Content generated by AI is provided as-is

You are responsible for reviewing and editing AI-generated content

We do not guarantee the accuracy or suitability of AI-generated content

You must comply with applicable laws regarding AI-generated content disclosure

6. Intellectual Property
6.1 Our Property

The Service, including its original content, features, and functionality, is owned by Zencraft Consultancy Private Limited and is protected by international copyright, trademark, and other intellectual property laws.

6.2 Feedback

Any feedback, suggestions, or ideas you provide become our property and may be used without compensation to you.

7. Payment Terms
7.1 Billing

Paid plans are billed monthly or annually through our payment processor

Prices are subject to change with 30 days notice

All fees are exclusive of taxes, which will be added where applicable

7.2 Plans and Limits
Plan Price Token Limit Features
Trial Free (14 days) 15,000 tokens All features, limited usage
Pro $19/month 500,000 tokens All features for individuals
Teams $39/user/month 1,000,000 tokens/user All features + collaboration
7.3 Overage Charges

Additional token usage beyond plan limits will be charged at $0.02 per 1,000 tokens.

7.4 Refunds

See our Refund Policy for details on refund eligibility.

8. Termination

You may terminate your account at any time through account settings

We may terminate or suspend accounts that violate these Terms

Upon termination, your right to use the Service ceases immediately

Content may be retained for legal compliance as per our Privacy Policy

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZENCRAFT CONSULTANCY PRIVATE LIMITED SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.

11. Indemnification

You agree to indemnify and hold harmless Zencraft Consultancy Private Limited from any claims arising from your use of the Service or violation of these Terms.

12. Governing Law

These Terms are governed by the laws of India. Any disputes shall be resolved in the courts of Mumbai, Maharashtra.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be notified via email or through the Service.

14. Contact Information

Zencraft Consultancy Private Limited

19, KailashDhara,
R B Mehta Marg, Ghatkopar East,
Mumbai 400077
Maharashtra, India

Email: support@gixo.ai
Legal: legal@gixo.ai


By using Gixo.ai, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
© 2025 Zencraft Consultancy Private Limited. All rights reserved.
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