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GDPR Compliance Statement

Effective Date: July 23, 2025 | Version 1.0

Our GDPR Commitment

Zencraft Consultancy Private Ltd. is committed to protecting the rights of individuals under the General Data Protection Regulation (GDPR) for all European Union residents using Gixo.ai. We maintain the highest standards of data protection and privacy compliance.

Legal Basis for Processing

We process personal data under the following legal bases:

Contract

To provide our Service

Legitimate Interests

Business operations

Consent

Marketing & optional features

Legal Obligations

Compliance with laws

Your GDPR Rights

Right to Access (Article 15)

Request a copy of your personal data

Understand how we process your data

Receive information about data sharing

Right to Rectification (Article 16)

Correct inaccurate personal data

Complete incomplete data

Update outdated information

Right to Erasure (Article 17)

Request deletion of personal data

Applies when data is no longer necessary

Subject to legal retention requirements

Right to Restriction (Article 18)

Limit processing of your data

During verification of accuracy

When you object to processing

Right to Data Portability (Article 20)

Receive data in structured format

Transfer data to another service

Applies to data you provided

Right to Object (Article 21)

Object to processing for legitimate interests

Object to direct marketing

Object to automated decision-making

How to Exercise Your Rights

International Data Transfers

When we transfer data outside the EEA, we ensure protection through:

Standard Contractual Clauses (SCCs) approved by the European Commission

Adequacy decisions by the European Commission

Your explicit consent where required

Additional security measures to protect your data

Data Protection Officer

DPO Contact:

Email: dpo@gixo.ai
Phone: Available on request
Response time: 1-2 business days

Mailing Address:

Zencraft Consultancy Private Ltd.
Attn: Data Protection Officer
19, KailashDhara, R B Mehta Marg
Ghatkopar East, Mumbai 400077
Maharashtra, India

Supervisory Authority

EU residents have the right to lodge complaints with their local supervisory authority. Find your authority at: edpb.europa.eu

Data Processing Details

Categories of Data:

Identity Data

Name, email, username

Account Data

Preferences, settings, plan

Content Data

Generated content, uploads

Usage Data

Features used, timestamps

Technical Data

IP address, browser info

Financial Data

Billing info, transactions

Retention Periods:

Data Type	Retention Period
Active accounts	Duration of service + 30 days
Deleted accounts	30 days after deletion request
Usage logs	12 months
Financial records	7 years (legal requirement)
Marketing data	Until consent withdrawn

Updates to GDPR Practices

We regularly review and update our GDPR compliance measures to ensure we meet the highest standards of data protection. Significant changes will be communicated via email and in-app notifications at least 30 days before taking effect.

Additional Resources

Full Privacy Policy

Data Processing Agreement

Cookie Policy

Security Policy

GDPR Compliant

We are committed to protecting your privacy and data rights

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